Right of Withdrawal

You have the right to cancel this agreement. The cancellation period is fourteen days from the date on which you or a third party designated by you who is not the carrier took possession of the goods. To exercise your right to cancel, you must notify us: Withdrawal form

müller möbelfabrikation GmbH & Co KG
Werner-von-Siemens Str. 6
86159 Augsburg | GERMANY
Tel.: +49 821 5976738-0
Fax: +49 821 5976738-99
shop@mueller-moebel.com

Your cancellation will be considered to be within the cancellation period so long as your notice to exercise your right to cancel was sent before the expiration of the cancellation period.

Consequences of Cancellation

If you cancel this agreement, we are required to return to you any payments that we have received from you, including delivery charges (with the exception of any extra costs resulting from your choice of a method of delivery other than the standard delivery offered by us), promptly and within fourteen days of the date on which the notice concerning your cancellation of this agreement was received by us. We will use the same manner of payment for this reimbursement as you used for the original transaction unless we have made explicit agreement with you to the contrary; under no circumstances will you be charged for this reimbursement. We have the right to refuse to make reimbursement until we have received the returned goods or until you have provided proof that you have sent the goods back, whichever is earlier.

You must return or hand over the goods promptly, and in any case within fourteen days after the date on which you notify us of your cancellation of this agreement. You will be considered within the deadline so long as you have sent the goods before the fourteen days have elapsed. You will be responsible for the direct costs for returning the goods. You will only be responsible for any reduction in the value of the goods if this reduction in value can be attributed to any handling not necessary for inspecting its condition, features, and operability.

Return

You bear the costs of returning the shipment if the delivered goods match the order and the price of the item being returned does not exceed 40 euros. For a higher price, returns within Germany are charged a flat return fee of 50 euros (as of 16.02.2026). For other EU countries, the customer bears the costs themselves. In the event of a complaint, the return is free of charge and at müller möbelfabrikation’s expense and risk.. In order to ensure a smooth process and optimal service, please report the return to müller möbelfabrikation via: Withdrawal form

Within two days, you will receive our return documents. Carefully pack the items to be returned. Be sure to use the original packaging (if applicable, with a pallet). This protects the goods from transport damage. As soon as the goods arrive and have been inspected, the value of the goods (less the return flat fee) will be credited to you.