GENERAL INFORMATION

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

ANALYSIS TOOLS AND THIRD PARTY TOOLS

When you visit our website, your surfing behavior can be statistically evaluated. This happens primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information about this in the following data protection declaration.

You can object to this analysis. We will inform you about the objection options in this data protection declaration.

DATA PROTECTION

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g. when communicating via email) can have security gaps. Complete protection of data from access by third parties is not possible.

NOTE TO THE RESPONSIBILITY

The responsible body for data processing on this website is:

müller möbelfabrikation GmbH & Co. KG
Werner-von-Siemens-Str. 6
86159 Augsburg
Telephone: +49 821 5976738- 0
E-mail: office@mueller-moebel.com

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.)

REVOKING YOUR CONSENT TO DATA PROCESSING

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. All you need to do is send us an informal email. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

RIGHT TO COMPLAINT TO THE COMPETENT SUPERVISORY AUTHORITY

In the event of data protection violations, the person affected has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: BfDI

RIGHT TO DATA PORTABILITY

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the data to be transferred directly to another person responsible, this will only be done if it is technically feasible.

SSL OR TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

INFORMATION, BLOCKING, DELETION

Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correct, block or delete this data. You can contact us at any time at the address given in the legal notice for this purpose or for further questions on the subject of personal data.

OBJECTION TO ADVERTISING EMAILS

The use of contact details published as part of the imprint obligation to send unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, such as spam emails.

COOKIES

Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and that your browser saves.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are necessary to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies in order to provide its services in a technically error-free and optimized manner. If other cookies (e.g. cookies to analyze your surfing behavior) are stored, they will be treated separately in this data protection declaration.

MATOMO (FORMERLY PIWIK)

This website uses the open source web analysis service Matomo. Matomo uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analyzed. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before storage. Matomo cookies remain on your device until you delete them.

The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising.

The information generated by the cookie about the use of this website will not be passed on to third parties. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our site again.

SERVER LOG FILES

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request
  • IP address

This data will not be merged with other data sources.

The basis for data processing is Article 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

SENDINBLUE (FORMERLY NEWSLETTER2GO)

Sendinblue is used as the newsletter software. Your data will be transmitted to Sendinblue GmbH. (Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany) Sendinblue is prohibited from selling your data or using it for purposes other than sending newsletters. Sendinblue is a German, certified provider that was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act. More information can be found here: Information for newsletter recipients

When registering for the newsletter, all the data you enter (such as your email address or your first and last name) is stored and managed on our server and at Sendinblue. This is also personal data. For example, in addition to the time and date of registration, your IP address is also stored. The newsletter service also offers us helpful analysis options. This means that when we send a newsletter, we find out, for example, whether and when the newsletter was opened by you. The software also recognizes and records whether and which link you click in the newsletter.

If you do not want Sendinblue to analyze you, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. You are also welcome to contact us directly: office@mueller-moebel.com

Data processing is based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from both our servers and Sendinblue’s servers after you unsubscribe from the newsletter.

For more information, please see Sendinblue’s privacy policy: Privacy policy – ​​protection of personal data

CONTACT

If you contact us, your data (name, contact details, if provided by you) and your message will be processed exclusively for the purpose of processing and handling your request. We process this data on the basis of Art. 6 Para. 1 b) GDPR or Art. 6 Para. 1 f) GDPR to process your request.

CUSTOMER ACCOUNT

If you open a customer account, you agree that your inventory data (name, address, email address, bank details) as well as your usage data (user name, password) will be stored. This allows us to identify you as a customer and gives you the opportunity to manage your orders. Your data will be processed based on your consent in accordance with Art. 6 Para. 1 a) GDPR. Your consent can be revoked at any time by sending an email to shop@mueller-moebel.com.

PURCHASE PROCESSING

We process your order data to process the purchase contract. The data is processed accordingly on the basis of Art. 6 Para. 1 b) GDPR. We will transmit your address details to the company responsible for the delivery. If it is necessary to process the contract, we will also send your email address or telephone number to the company responsible for the delivery in order to coordinate a delivery date (notification). We transmit your transaction data (name, date of order, payment method, shipping and/or receipt date, amount and payee, bank details or credit card details if applicable) to the payment service provider responsible for processing the payment.